Privacy Policy

1. Introduction

FMJ Fire Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

FMJ Fire Ltd is registered in England and Wales. Our registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

2. Information We Collect

We may collect the following personal information:

• Contact information: Name, email address, phone number
• Property information: Address, number of fire doors, property type
• Enquiry details: Messages and requests you submit through our contact forms
• Technical data: IP address, browser type, and device information collected through cookies

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide quotes
• Schedule and carry out fire door surveys
• Send survey reports and documentation
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: To provide our fire door survey services
• Legitimate interests: To respond to enquiries and improve our services
• Legal obligation: To comply with applicable laws and regulations
• Consent: Where you have given explicit consent for specific purposes

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. We use Google Analytics and Google Ads to understand how visitors use our site and to measure advertising effectiveness.

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

6. Data Sharing

We do not sell your personal information. We may share your data with:

• Our certified fire door inspectors to carry out surveys
• Service providers who help us operate our business (e.g., email services)
• Legal authorities when required by law

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Survey reports and related documentation are retained for a minimum of 6 years in accordance with fire safety record-keeping requirements.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached. Visit ico.org.uk for more information.